Refund policy

We want you to be fully satisfied with your purchase. If for any reason you are not, we offer a straightforward refund policy.

Eligibility for Refund
You may request a refund if the product is defective or if it does not meet your expectations. To be eligible for a refund, you must contact us within 30 days from the date of purchase.

Refund Process
To initiate a refund, please email us at info@vitalsherb.com with your order number and a description of the issue. Upon approval, we will provide instructions for returning the product. Once we receive the returned item, we will process your refund.

Non-refundable Items
If the product has been opened or used, it may not be eligible for a refund unless defective.

Shipping Costs
Shipping costs are non-refundable unless the return is due to our error.